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Making the Best of a Difficult Situation with Remote Work Tools from TELECO

Remote Work Tools

Until 2020, remote working was a rare accommodation, usually only made to meet very specific needs. The outbreak of COVID-19 made teleconferencing and telework technology a vital solution to help many businesses survive.

Now, we are seeing more and more businesses taking advantage of the full value remote work technologies can offer. Many companies are even proposing remote work as a long-term option to their entire staff.

THE CHALLENGE 

As the world begins to re-open from the vast shutdowns caused by the coronavirus pandemic, we continue to see remote working as a major trend.

According to a survey from U.S.-based Enterprise Technology Research (ETR), the percentage of employees worldwide who are working from home is expected to double in 2021 as remote productivity has allowed businesses to thrive during the coronavirus pandemic. In the US alone, 25-30% of the workforce will be working from home multiple days a week by the end of the current year. With this change comes the need for business owners to continue implementing the right technologies for their business, making sure operations run smoothly on and offsite.

THE APPROACH

When the pandemic first hit, TELECO quickly implemented the technologies needed to make sure OUR employees were able to work remotely utilizing the latest remote work tools that keep the team connected seamlessly across any location. And when we say “ANY” location, we mean it!

This was recently demonstrated by Florencia Hernandez, VP of Marketing at TELECO.

THE OUTCOME 

After a whole year without being able to visit her family in Buenos Aires, Argentina due to the current pandemic, Florencia was finally able to fly in December 2020.

Making The Best Of A Difficult Situation With Remote Work Tools From Teleco

She stayed in Argentina for almost a month, where she took her business laptop and gave her native city a “try” to see how working remotely would work being so far away. It was a total success!!

All technologies used performed without any interruption. Working from a foreign country really put the remote work tools to the test.

The remote work tools Florencia used while in Buenos Aires included:

  • Video meetings via both laptop and mobile device: 100% browser based so she could join anytime, anywhere without having to download any software.
  • Desktop as a service (DaaS): She was able to access any document stored in the cloud, from anywhere, at anytime.
  • MicroSoft Teams: A tool that allowed her to not only interact with TELECO team members but also bring external participants to join Team meetings when necessary.
  • Mobile softphone and desktop softphone: Made her computer a fully featured phone at all times.
  • Call forwarding: A feature which routed her incoming calls to her cell phone and softphones.

 The combination of these technologies resulted in a successful workflow throughout the month she was working remotely. In one of her Teams meetings, her boss made the joke; “Flor, your internet works better out of the country than when you’re just a few minutes from the office!”. We are more confident than ever that wherever you are in the world, TELECO has you covered!

TELECO partners with Star2Star to offer many business solutions to assist with remote work tools such as:

  • Call Forwarding: Incoming calls can ring to a user’s home, office, and cell phones, either one at a time or all at once.
  • Mobile Softphone & Desktop Softphone: Turn a user’s computer into a fully featured phone that is ready to take full advantage of all of Star2Star’s Unified Communications features.
  • Text Messaging: Seamless communications with single number service using employee’s desk phone numbers or other designated lines when communicating via texting.
  • Video Meetings: Host and join online meetings from any device on the video platform designed to be secure, and flexible. Share screens simultaneously, and even manage attendees with virtual lobby controls.
  • Desktop-as-a-Service: Employees can login to virtual desktops, apps, and cloud storage via an encrypted portal and enjoy the same level of productivity whether they are working from their home desktop, laptop, tablet, or even a mobile phone.
  • Mobile Faxing: Enables digital faxing capabilities from a smartphone.
  • Collaboration Suite: Star2Star’s Team Hub makes meetings more productive than ever- no formal office required. Utilize team messaging with individuals or groups, file sharing management, productivity tools and more.
  • Integration: Empower your employees with tools like Business SMS and CRM integrations, and ensure that they stay connected with customers the same way at home as they would in the office.

TELECO & Star2Star’s Remote Workforce makes it possible for every employee to stay connected regardless of where they are located, which results in increased productivity and profit.

As partners, we will help every step of the way in making sure we are delivering the best solution for your business. Let our technologies give you peace of mind in knowing your work can still get done, whether you are in the office, travelling across the country or across the world!

About TELECO 

At TELECO, we believe that business owners deserve access to the same advantage-creating technologies mega corporations depend on for their success. We believe business owners need allies in deeds, not words. Allies who understand their unique challenges and support them with tailored solutions. We believe partnering with businesses to remove their technological roadblocks is the surest way for owners to realize their full potential.

At TELECO, we offer many business solutions that could help your business grow such as remote working tools, thermal cameras, video surveillance, touchless access control, business phones, UCaaS, structured cabling, cellular DAS and public safety DAS. All our solution can be purchased “as a service” through our CompleteCare ONE program.

TELECO & Star2Star’s partnership started in early 2009.

With approximately 160 dealers actively selling Star2Star products and services, TELECO is Star2Star’s only master distributor within the US.

The years of expertise in the communications industry from both companies has made possible the deliverance of the best technologies in the market today to many US businesses of all sizes, helping them grow even under unfavorable circumstances.

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