MANAGED SERVICES PROGRAM

Technology You Own, Managed By The Experts Who Know It Best.

Name: TELECO, Inc.
Price range: $$

CompleteCare is TELECO's managed services program for businesses that own their equipment, providing proactive maintenance, expert support, and discounted project rates in one predictable monthly plan.

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WHY COMPLETECARE

Your Investment, Protected Around The Clock

You made the capital investment—or already have the equipment in place. CompleteCare wraps systems purchased through TELECO or your existing infrastructure in expert management, keeping them secure, reliable, and optimized every day.

Proactive Maintenance

We monitor your systems before problems surface, reducing downtime and extending the life of your equipment.

Predictable Monthly Cost

One recurring payment covers managed services for all enrolled systems. No surprise bills, no gaps in coverage.

Single Point of Contact

From phones to cameras to IT one dedicated TELECO team manages it all, so nothing falls through the cracks.

Scalable Coverage

Add new systems or locations to your plan as your business grows coverage expands alongside you.

WHAT'S COVERED

Services Covered Under CompleteCare

CompleteCare can cover any combination of your TELECO-installed systems under one unified plan.

Completecare Managed Technology Services

Phone Systems

Cloud UCaaS & On-Premises/Hybrid

Video Surveillance

AI-powered security camera systems

Access Control

Secure, intelligent building access

Public Safety DAS

Code-compliant emergency radio coverage

Cellular DAS

Reliable in-building cellular coverage

WHICH PLAN IS RIGHT FOR YOU

CompleteCare vs. CompleteCare One


Equipment Ownership	You Own It	TELECO Owns It
Upfront Cost	Yes -- capital purchase	None required
Monthly fee	Flat Monthly Fee	Flat Monthly Fee
Project Hourly Rate	Discounted member rate	Discounted member rate
Upgrades	Purchased separately	Technology refresh at renewal
Support & Monitoring	24/7 included	24/7 included
Best Suited For	Businesses with existing or purchased equipment	Businesses avoiding capital outlay

HOW IT WORKS

We Make Protecting Your Investment Simple

Getting started with CompleteCare is simple. Here’s what to expect from day one.

01

Enroll Your Systems

Schedule a consultation. TELECO reviews your installed equipment and builds a customized CompleteCare plan tailored to your systems and budget.

02

Choose Your Plan

Complete Care Basic covers labor and pairs perfectly with your manufacturer’s warranty, while CompleteCare Pro includes both hardware replacement and labor after the manufacturer’s warranty expires. Basic plans can be upgraded to Pro when your manufacturer’s coverage ends

03

We Monitor & Maintain

Our team takes over proactive monitoring, scheduled maintenance, and rapid response keeping your systems running before issues arise.

04

Focus on your Business

Get monthly reporting, priority support access, and a discounted rate on all future project work. Technology handled. Business protected.

WHAT OUR CLIENTS SAY

Trusted By Businesses Nationwide

CompleteCare clients count on TELECO not just for technology — but for the peace of mind that comes with knowing their systems are always in expert hands.

Reliable Camera Team and Support

All divisions of TELECO are great to work with. From the Camera side of their operation, TELECO and their team were quick to reply and help with ordering and/or Tech Support. I am confident when I walk into a job,…

Eric D.

Dealer

Industry-Leading IP Camera Expertise

As the owner of a communications interconnect company with many years in the industry, I can confidently say I’ve never worked with a better company than TELECO. Their service is top-notch, their technical support is outstanding, and the reliability of…

Johnny D.

Communications Interconnect Company

Outstanding Camera Product Support

It is a pleasure to work with TELECO for all of our camera purchases. He is always very helpful and never hesitates to answer any questions we may have. Top notch customer service.

Rita

Dealer

Top-Tier Camera Supplier Support

This is one of our company’s best vendors. Always prompt with returning calls, warranty claims, and sales needs. They are one of the best camera suppliers around. 100% would recommend to any business.

Spencer H.

Dealer

Reliable Long-Term Camera Performance

The security system installed in our shop in recent years is a game-changer. The camera placement was spot on! The system they recommended continues to more than fulfill our security needs. professional service, highly recommended!

Baldric B.

Dealer

Large-Scale Camera Installation Success

We got 36 cameras installed including 6 PTZ cameras. Super professional service, great quality cameras and a very competitive price.

Teresa V.

Dealer

Great products and even better support!

TELECO has been instrumental in many CCTV and access control ventures for us. Great products and even better support. I highly recommend TELECO for any of your communication CCTV and security needs.

Jason Knapp

Dealer

WHY TELECO

45+ Years of Business Technology Expertise

TELECO has been helping businesses across the United States stay connected, secure, and productive since 1981. We’re not a vendor — we’re a long term technology partner with deep expertise across every system we sell and service.

Founded in 1981

Over four decades of experience in business technology — from legacy phone systems to today’s cloud and IP solutions.

Full Portfolio Expertise

Phones, surveillance, access control, DAS, managed IT, cybersecurity, and cabling — all under one roof, one team.

Certified Technicians

Our team holds industry certifications across all major technology disciplines we support.

Multi-State Coverage

Serving businesses across the continental United States.

Proactive, Not Reactive

Our philosophy is prevention. We design, install, and manage systems to stay ahead of problems — not just respond to them.

Dedicated Account Teams

You get a consistent point of contact who knows your systems, your site, and your business.

Ready to Protect Your Technology Investment?

Talk to a TELECO specialist about enrolling your systems into CompleteCare. One call is all it takes. 800.800.6159

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Technology You Own, Managed By The Experts Who Know It Best.