CompleteCare is TELECO's managed services program for businesses that own their equipment. Get proactive maintenance, expert support, and discounted project rates under one predictable monthly plan.
WHY COMPLETECARE
WHAT'S COVERED
AI-powered security camera systems
Code-compliant emergency radio coverage
Reliable in-building cellular coverage
WHICH PLAN IS RIGHT FOR YOU
 |  |
|
|---|---|---|
| Equipment Ownership | You Own It | TELECO Owns It |
| Upfront Cost | Yes -- capital purchase | None required |
| Monthly fee | Flat Monthly Fee | Flat Monthly Fee |
| Project Hourly Rate | Discounted member rate | Discounted member rate |
| Upgrades | Purchased separately | Technology refresh at renewal |
| Support & Monitoring | 24/7 included | 24/7 included |
| Best Suited For | Businesses with existing or purchased equipment | Businesses avoiding capital outlay |
HOW IT WORKS
Schedule a consultation. TELECO reviews your installed equipment and builds a customized CompleteCare plan tailored to your systems and budget.
Complete Care Basic covers labor and pairs perfectly with your manufacturer’s warranty, while CompleteCare Pro includes both hardware replacement and labor after the manufacturer’s warranty expires. Basic plans can be upgraded to Pro when your manufacturer’s coverage ends
Our team takes over proactive monitoring, scheduled maintenance, and rapid response keeping your systems running before issues arise.
Get monthly reporting, priority support access, and a discounted rate on all future project work. Technology handled. Business protected.
WHAT OUR CLIENTS SAY
All divisions of TELECO are great to work with. From the Camera side of their operation, TELECO and their team were quick to reply and help with ordering and/or Tech Support. I am confident when I walk into a job, if I have an issue, the support staff at TELECO will be able to walk me through any situation that may arise. I would highly recommend this company.
As the owner of a communications interconnect company with many years in the industry, I can confidently say I’ve never worked with a better company than TELECO. Their service is top-notch, their technical support is outstanding, and the reliability of their IP camera equipment is exceptional. The TELECO team has deep knowledge of IP camera systems and consistently goes above and beyond to assist with any pre-installation questions or concerns. Their responsiveness and expertise make a real difference on every project. I highly recommend TELECO to anyone in the industry—building a business relationship with them will be a valuable addition to your portfolio.
It is a pleasure to work with TELECO for all of our camera purchases. He is always very helpful and never hesitates to answer any questions we may have. Top notch customer service.
This is one of our company’s best vendors. Always prompt with returning calls, warranty claims, and sales needs. They are one of the best camera suppliers around. 100% would recommend to any business.
The security system installed in our shop in recent years is a game-changer. The camera placement was spot on! The system they recommended continues to more than fulfill our security needs. professional service, highly recommended!
We got 36 cameras installed including 6 PTZ cameras. Super professional service, great quality cameras and a very competitive price.
TELECO has been instrumental in many CCTV and access control ventures for us. Great products and even better support. I highly recommend TELECO for any of your communication CCTV and security needs.
WHY TELECO
