TELECO Inc. ( “We”, “Our” Us”, “Company”) recognizes the importance of your privacy and seeks to collect and manage user information in a manner consistent with applicable laws . Our Privacy Policy (“Privacy Policy”) is designed to help you understand how we collect, use and safeguard the information for visitors of our websites (“Sites”) which includes tools such as chat available through our Sites or information we collect over the phone or offline mediums such as Physical locations (“Offline Service” “). Collectively we refer to Sites, Apps and Offline Services as “Service” or “Services”. This Privacy Policy is provided to assist you in making informed decisions when using our Service.
INFORMATION WE COLLECT
We collect “Non-Personal Information” and “Personal Information.” Non-Personal Information includes information that cannot be used to personally identify you, such as anonymous usage data, general demographic information we may collect, referring/exit pages and URLs, platform types, preferences you submit and preferences that are generated based on the data you submit and the number of clicks.
Personal Information such as your name, shipping address, billing address, telephone number(s), recorded phone conversations, IP addresses, texts, email address(es) and contents, reviews and comments you post, and purchase/return/exchange/servicing data, demographic information, credit card information, date of birth, social security number, driver license or passport number, real-time geo location data, and other such information.
Information collected via Technology
We may use various methods to automatically obtain other information about you and your devices when you visit our Sites use our Offline Services or view our advertisements online. For more information, see the “Cookies and Interest-Based Advertising” section of this Privacy Notice, below. Collecting and using this information assist us with making sure that our Sites and Services work correctly and supports our marketing, advertising and metrics. This information collected and used may include device type; device settings; web browser information; operating system information; IP address; mobile device identifiers; software version; phone model; phone operating system; mobile phone carrier information; geolocation data; the date, time and length of your stay on our Sites or Offline Services; and the referring website, specific pages accessed and other actions you take on our Sites and Offline Services. Additionally, your chats, phone/video calls and other interactions with our team members may be recorded. We may obtain other information from you from time to time by providing appropriate notice.
We use third-party web analytics services on our Sites including Linkin Insight, Google Pixels, Meta Pixels and other similar technologies. The service providers that administer these services use automated technologies to collect data (such as IP addresses, cookies, and other device identifiers) to evaluate the use of our Services.
Cookies are small text files which include an anonymous unique identifier. Cookies are sent to a user’s browser from our servers and are stored on the user’s computer hard drive. Sending a cookie to a user’s browser enables us to collect Non-Personal information about that user and keep a record of the user’s preferences when utilizing our services, both on an individual and aggregate basis. For example, the Company may use cookies to collect the following information: Name, Email and Phone Number
The Company may use both persistent and session cookies; persistent cookies remain on your computer after you close your session and until you delete them, while session cookies expire when you close your browser.
Information you provide us by registering for an account
In addition to the information provided automatically by your browser when you visit the Site, to become a subscriber to the Service you will need to create a personal profile. You can create a profile by registering with the Service and entering your email address and creating a username and password. By registering, you authorize us to collect, store and use your email address and other information in accordance with this Privacy Policy.
Information we obtain from other sources
We may receive information about you from other sources to, for example, help us correct or supplement our records, improve the quality of our Services, prevent or detect fraud and support our marketing and analytics. Such sources may include information collected from payment processors, data brokers, and third-party ad technology companies. We may use this information consistent with this Privacy Notice.
HOW WE USE AND SHARE INFORMATION
In general, the information you provide to us is used to help us communicate with you. We may use, process and disclose the information we collect about you for our business and commercial purposes, including:
Fulfilling orders, returns, exchanges, providing services, providing content and responding to your questions and requests. We may use your information to provide transactional assistance, such as fulfilling your order, processing your payments, providing you with customer and technical support including through the automated and live chat features on our Sites and maintaining transcripts of chat communications, approvals and assistance, offering new products and services, and ensuring the proper delivery of the products and services you order from us.
We may use your information to create and maintain your account or maintaining your profile. In addition, we may use your information to contact you about: updates to this Privacy Notice ; changes to our Services, products and programs; reviews, comments or other feedback you provide about our products or Services; issues with your orders or services; or safety notices and product recalls.
We may use your information to make improvements to our products and Services, as well as personalize our Services to meet your preferences and needs, customize your experience with us and provide you with a consistent experience across the devices you use.
We may use your information to analyze the way you use our Sites and Offline Services and understand your interests, including by combining information we receive from you and your devices with other information about you that we receive from other sources.
We may send you communications about promotions or offers via mail, email, text messaging or other electronic channels, including ads on social media. We may use information, including information collected across different online services and from the various devices you may use, for marketing and analytics purposes and to deliver marketing communications based on your behavior and interests.
We may use your information to protect against, identify and prevent fraud and other criminal activity, claims and other liabilities, enforce applicable legal requirements, relevant industry standards and our policies, including this Privacy Policy.
We may use your information to operate, evaluate, develop, manage and improve our business (including operating, administering, analyzing, and improving our Services; developing new products and services; managing and evaluating the effectiveness of our communications; conducting market research, aggregating and anonymizing data, and performing data analytics; facilitating the provision of services; and performing accounting, auditing, and other internal functions).
In the event we undergo a business transaction such as a merger, acquisition by another company, or sale of all or a portion of our assets, your Personal Information may be among the assets transferred. You acknowledge and consent that such transfers may occur and are permitted by this Privacy Policy and that any acquirer of our assets may continue to process your Personal Information as set forth in this Privacy Policy. If our information practices change at any time in the future, we will post the policy changes to the Site so that you may opt out of the new information practices. We suggest that you check the Site periodically if you are concerned about how your information is used.
Tracking Technologies
We and third-party ad technology providers may collect information about you and your devices through the use of tracking tools, including cookies, web beacons, clear GIFs, pixels, device identifiers, precision device and browser trackers, tags and other online information-gathering tools. We may use these automated technologies to collect information about your equipment, browsing actions, and usage patterns. These technologies may be used for: account and profile authentication, Services monitoring, learning about your interactions with the Services, personalization of your experience on our Sites social media services, optimizing and tailoring our Sites Offline Services, making product and service recommendations, performing analytics, personalization and providing you with advertising content , measuring the effectiveness of our advertising, data analytics and research to help us improve the Services and product offerings, and to better understand our Site and Offline Services users.
Third-party ad technology companies may help us display content tailored to your interests and serve interest-based advertising on our behalf. Additionally, some third-party ad technology companies may provide us with information about you (such as demographic information) from offline and online sources, which we may use to provide you with more relevant and useful advertising. They can automatically receive your IP address and other device identifiers. They may also use cookies to measure the effectiveness of their ads and to personalize ad content.
Information we Disclose
We may share information about you with third parties in order to conduct our business, when legally required, or with your consent, including:
We may share your information with our dealers, affiliates and subsidiaries for business, operational, promotional, marketing or other purposes consistent with this Privacy Policy.
We may disclose the information we obtain about you to service providers who perform services on our behalf (e.g., to provision services, fulfill orders, deliver packages, send postal mail and/or email, analyze data, provide session replay services, process credit card and other payments, detect and prevent fraud, and provide customer service including through automated and live chat features). Our service providers are restricted from using your personal information in any way other than to provide services for us.
We may disclose, transfer, or assign to our affiliates, or to one or more third parties, the information collected about you in the event that we sell or transfer (or contemplate the sale or transfer of) all or a portion of the assets or business, including as part of an actual or contemplated merger, acquisition or joint venture.
In the unlikely event of our bankruptcy, insolvency, reorganization, receivership, liquidation, divestiture, dissolution or assignment for the benefit of creditors, or the application of laws or equitable principles affecting creditors’ rights generally, we may transfer your personal information to a successor or to a third party that purchases our assets arising from such circumstances. In such transactions, customer information generally is one of the transferred business assets but remains subject to the promises made in any pre-existing Privacy Notice.
We may disclose information about you to the government or to other third parties to comply with applicable law and regulations, governmental and quasi-governmental requests, court orders, subpoenas and other legal processes. We may also disclose information to third parties if necessary to: enforce any of the terms of this Privacy Policy, any investigation of potential violations thereof, detect, prevent, or otherwise address fraud, security or technical issues, protect against harm to our Sites or Services and protect our rights, property or safety, or the rights, property or safety of our users or others.
HOW WE PROTECT INFORMATION
We implement security measures designed to protect your information from unauthorized access. Your account is protected by your account password and we urge you to take steps to keep your personal information safe by not disclosing your password and by logging out of your account after each use. We further protect your information from potential security breaches by implementing certain technological security measures including encryption, firewalls and secure socket layer technology. However, these measures do not guarantee that your information will not be accessed, disclosed, altered or destroyed by breach of such firewalls and secure server software. By using our Service, you acknowledge that you understand and agree to assume these risks.
YOUR RIGHTS REGARDING THE USE OF YOUR PERSONAL INFORMATION
You have the right at any time to prevent us from contacting you for marketing purposes. When we send a promotional communication to a user, the user can opt out of further promotional communications by following the unsubscribe instructions provided in each promotional e-mail. You can also indicate that you do not wish to receive marketing communications from us in the “Settings” section of the Site. Please note that notwithstanding the promotional preferences you indicate by either unsubscribing or opting out in the Settings section of the Site, we may continue to send you administrative emails including, for example, periodic updates to our Privacy Policy.
Please note that removal of user information from our database or “opting out” will not stop marketing or advertising content that is generated for distribution or is otherwise queued for transmission to you prior to the time when we can implement your request. If you unsubscribe from marketing communications, you may continue to receive transactional communications, such as email or text notifications about your order status, recall information and other administrative information. Your information will remain in our database, but will be marked as inactive so you do not receive marketing materials from us.
Some Internet browsers have a “do not track” feature that lets you tell websites that you do not want to have your online activities tracked. Our Sites and Apps do not support “do not track” preferences that may be available in your browser and are not capable of satisfying the preference you set.
LINKS TO OTHER WEBSITES
We may provide links to or compatibility with other websites or applications. However, we are not responsible for the privacy practices employed by those websites or the information or content they contain. This Privacy Policy applies solely to information collected by us through the Site and the Service. Therefore, this Privacy Policy does not apply to your use of a third-party website accessed by selecting a link on our Site or via our Service. To the extent that you access or use the Service through or on another website or application, then the privacy policy of that other website or application will apply to your access or use of that site or application.
CHANGES TO OUR PRIVACY POLICY
The Company reserves the right to change this policy and our Terms of Service at any time. We will notify you of significant changes to our Privacy Policy by sending a notice to the primary email address specified in your account or by placing a prominent notice on our site. Significant changes will go into effect 30 days following such notification. Non-material changes or clarifications will take effect immediately. You should periodically check the Site and this privacy page for updates.CONTACT US
If you have any questions regarding this Privacy Policy or the practices of this Site, please contact us by sending an email to info@teleco.com.
Registration
During registration as provided by the Sites a user is required to give certain information (such as name and email address). This information is used to contact you about the products/services on our site in which you have expressed interest. At your option, you may also provide demographic information (such as gender or age) about yourself, but it is not required.
Orders
We request information from you on our order form. To buy from us, you must provide contact information (like name, email address and shipping address) and financial information (like credit card number, expiration date). This information is used for billing purposes and to fill your orders. If we have trouble processing an order, we’ll use this information to contact you.
Surveys & Contests
From time-to-time our site requests information via surveys or contests. Participation in these surveys or contests is completely voluntary and you may choose whether or not to participate and therefore disclose this information. Information requested may include contact information (such as name and shipping address), and demographic information (such as zip code, age level). Contact information will be used to notify the winners and award prizes. Survey information will be used for purposes of monitoring or improving the use and satisfaction of this site.
For California Residence
We may collect (and may have collected during the 12-month period prior to the last updated date of this California Section) the following categories of personal information about you:
- Identifiers: identifiers such as a real name, alias, postal address, unique personal identifier (such as a device identifier; cookies, beacons, pixel tags, mobile ad identifiers and similar technology; customer number; telephone number and other forms of persistent or probabilistic identifiers, online identifier, Internet protocol address, email address, account name, and other similar identifiers
- Additional Data Subject to Cal. Civ. Code § 1798.80: signature, credit card number, debit card number, and other financial information such as bank account numbers
- Commercial Information: commercial information, including records of personal property, products or services purchased, obtained, or considered, and other purchasing or consuming histories or tendencies
- Online Activity: Internet and other electronic network activity information, including, but not limited to, browsing history, search history, and information regarding your interaction with websites, applications or advertisements
- Geolocation Data
- Sensory Information: audio, electronic, visual, and similar information
- Inferences: inferences drawn from any of the information identified above to create a profile about you reflecting your preferences, characteristics, predispositions, behavior, and attitudes.
We may use (and may have used during the 12-month period prior to the last updated date of this California Notice) your personal information for the purposes described in our Privacy Notice and for the following business purposes specified in the CCPA:
- Performing services, including maintaining or servicing accounts, providing products and services, providing customer service, processing or fulfilling orders and transactions, verifying customer information, processing payments, providing financing, providing advertising or marketing services, providing analytics services, or providing similar services, receiving services or products, making payments or other similar activities
- Auditing related to counting ad impressions to unique visitors, verifying positioning and quality of ad impressions, and auditing compliance
- Short-term, transient use, including, but not limited to, non-personalized advertising shown as part of your same interaction with us
- Helping to ensure security and integrity
- Debugging to identify and repair errors that impair existing intended functionality
- Undertaking internal research for technological development and demonstration
- Undertaking activities to verify or maintain the quality or safety of a service or device that is owned, manufactured, manufactured for, or controlled by us, and to improve, upgrade, or enhance the service or device that is owned, manufactured, manufactured for, or controlled by us
During the 12-month period prior to the last updated date of this California Section, we may have obtained personal information about you from the following categories of sources
- Directly from you, such as when you make a purchase, utilize our Services, sell products or services to us, provide information to us for business and commercial purposes or when you interact with us through our customer service and marketing channels such as telephone conversations, offline visits to our and our partner’s facilities, chats, emails, SMS and other interactions
- Your devices, such as when you visit our Sites or use our Apps
- Your family or friends, such as when they provide us with your contact information so we can send you gift cards or other information that may interest you
- Our affiliates and subsidiaries
- Vendors who provide services on our behalf
- Our business partners
- Online advertising services and advertising networks
- Internet service providers
- Data analytics providers
- Operating systems and platforms
- Social networks
- Data brokers
Sale or Sharing of Personal Information
We may share your personal information with certain third parties (such as online advertising services) or allow them to collect personal information via automated technologies on our Sites and Apps for cross-context behavioral advertising purposes. This kind of sharing may be considered a “sale” or “sharing” under California law when the personal information is exchanged for non-monetary consideration. You have the right to opt out of these types of disclosures of your information.
We may sell or share for cross-context behavioral advertising purposes (and may have sold or shared during the 12-month period prior to the last updated date of this California Section) the following categories of personal information about you to online advertising and data analytics services and social media networks:
- Identifiers
- Commercial Information
- Online Activity
- Inferences
During the 12-month period prior to the last updated date of this California Section, we may have shared your personal information with certain categories of third parties, including as described in our Privacy Policy and below, including for the business purposes described above.
Categories of Third Parties and the Personal Information Shared:
Our Affiliates and Subsidiaries: Identifiers· Additional Data Subject to Cal. Civ. Code § 1798.80· Commercial Information· Online Activity· Geolocation Data· Sensory Information· Inferences
Our Service Providers: Identifiers· Additional Data Subject to Cal. Civ. Code § 1798.80· Commercial Information· Online Activity· Geolocation Data· Sensory Information· Inferences
Business Partners: Identifiers· Additional Data Subject to Cal. Civ. Code § 1798.80· Commercial Information· Online Activity· Geolocation Data· Sensory Information· Inferences
Online Advertising Services and Advertising Networks: Identifiers· Commercial Information· Online Activity· Geolocation Data· Inferences
Data Analytics Providers: Identifiers· Commercial Information· Online Activity· Geolocation Data· Inferences
Government Entities: Identifiers· Additional Data Subject to Cal. Civ. Code § 1798.80· Commercial Information· Online Activity· Geolocation Data· Sensory Information· Inferences
Social Networks: Identifiers· Online Activity· Geolocation Data
California Consumer Privacy Rights
California consumers may have certain rights pursuant to the CCPA/CPRA, as described below:
- Right to Know: You have the right to know about the personal information we collect, use, and share. This includes the right to request specific details about the categories of personal information we collect, the sources of that information, the purposes for which it is used, and the third parties with whom it is shared.
- Right to Correct: You have the right to correct inaccurate personal information we hold about you. For existing customers, you may log in your account to correct your personal information.
- Right to Restrict: You have the right to limit the use and disclosure of your sensitive personal information to what is necessary to provide the services or goods you requested.
- Right to Delete: You have the right to request that we delete certain personal information we collected from you.
- Right to Portability: You have the right to obtain a copy of your personal information in a portable, and to the extent technically feasible, readily usable electronic format.
- Right to Opt-Out: You have the right to opt-out of the sharing of personal information with third parties for the purposes of targeted advertising, sale, or certain profiling.