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THE IMPORTANCE OF MANAGED IT

Managed IT services have existed for years. However, many businesses and organizations have relied solely on in-house IT teams to manage their technology, if it is being managed at all.

Properly managing today’s complicated computer and network solutions can prevent substantial downtime and possible catastrophic financial loss. Designing the best solution to access, store, protect and share your data is what TELECO does best. We have certified network engineers and technicians with the experience to provide our customers with an optimal solution.

OUR MANAGED IT SERVICES

Our managed IT services plans are both affordable and reliable and will provide you with all the solutions you would need to run an effective and efficient IT environment.
End User Help Desk
End User Help Desk
End User Help Desk
Network Intrusion Security
Network Intrusion Security
Network Intrusion Security
Data Protection & Recovery
Data Protection & Recovery
Data Protection & Recovery
Email Protection Services
Email Protection Services
Email Protection Services
Managed Workplace Services for Endpoints & Servers
Managed Workplace Services for Endpoints & Servers
Managed Workplace Services for Endpoints & Servers
Microsoft 365 Partner & Cloud Solution Provider
Microsoft 365 Partner & Cloud Solution Provider
Microsoft 365 Partner & Cloud Solution Provider
Managed Security Awareness Training
Managed Security Awareness Training
Managed Security Awareness Training
Virtual CIO Services & Consulting
Virtual CIO Services & Consulting
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WHY TELECO MANAGED IT

We know that the network is the backbone to your technology infrastructure. Our managed IT services is designed to give you 24/7 peace of mind, freeing you to focus on driving your business.

At TELECO, we believe every company deserves world-class security to protect their data from threats both inside and out. We safeguard email, network, data and applications with innovative solutions that grow and adapt to our customer’s progress. TELECO recognizes that IT services can vary among business types and sizes. We offer customized solutions with structured pricing and ensure information systems will continue to run securely and efficiently.

BENEFITS OF MANAGED IT

If you’re a business owner or administrator, you may want to consider harnessing the power of a managed IT services company to maximize your organization’s success. A qualified and reliable managed service provider offers a wide range of benefits to organizations of all sizes.

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FIXED, BUDGETED EXPENSE
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MAINTAIN LATEST HARDWARE & SOFTWARE UPGRADES
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DISASTER RECOVERY
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SIMPLIFY YOUR BUSINESS MANAGEMENT
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DECREASE EMPLOYEE DOWNTIME & CLOUD RELIABILITY
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SECURE YOUR BUSINESS

ABOUT MANAGED IT SERVICES

Our comprehensive managed services are a fixed-rate IT support program—including 24/7 monitoring, preventative maintenance, and proactive IT solutions—that ensures consistent up-time for your business. Why spend the time and money on an entire IT staff? Our managed services plans are both affordable and reliable and will provide you with all the solutions you need to run an effective and efficient IT environment.
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END USER HELP DESK

Professional, Certified Experts Supporting Your Business.
TELECO Help Desk is an extension of our RMM program. You and your staff can call, chat or email our certified experts, so you can focus more on growing your business.

Full Problem Resolution & Expert Customer Service.
In the world of IT, problems happen. Computers crash, passwords are lost, email stops working, and the list goes on. And without proper technical support in place, these problems can bring your business to an abrupt—and potentially damaging—halt. Our support team is ready to help.

Peace of Mind and Support When You Need It.
For many businesses, IT support is little more than an afterthought—and it’s not until a problem prevents people from doing their jobs that anyone realizes proper tech support isn’t in place. TELECO Help Desk is designed for one thing only—to provide best-in-class service and support to our clients, so you can enjoy peace of mind knowing that the right help is just a phone call away.

NETWORK SECURITY

MANAGED FIREWALLS & NETWORK MONITORING

TELECO’s Managed Firewall service provides advanced protection for on-premises and cloud-based networks, ensuring your business remains secure against evolving cyber threats. Our partnership with Barracuda Professional Services allows us to manage and monitor your firewalls, freeing up your internal resources while enhancing network security. With multi-layered security and real-time monitoring, TELECO’s managed firewalls stop zero-day threats, ransomware, and other advanced attacks before they can disrupt your business.

Our managed firewall solution integrates with cloud and hybrid networks, providing seamless protection across all platforms. Powered by a global threat intelligence network, TELECO ensures rapid response to new and emerging threats. The frictionless, cloud-hosted Advanced Threat Protection system detects and neutralizes attacks in real-time, giving you peace of mind and allowing you to focus on growing your business.

At Teleco, we leverage Auvik’s cutting-edge network management solutions to provide seamless IT support for our customers. With features like automated network discovery, real-time performance monitoring, and intelligent alerting, Auvik helps us ensure your network runs smoothly and efficiently. Our team uses this powerful tool to maintain full visibility of your infrastructure, swiftly identify issues, and proactively resolve them before they impact your business operations. Partner with Teleco for reliable, hassle-free network management tailored to your needs.

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MANAGED NEXT GENERATION ANTI-VIRUS

TELECO Inc. is proud to offer SentinelONE AI-Powered Managed Detection and Response, backed by a 24/7/365 Security Operations Center (SOC). This cutting-edge solution provides comprehensive cybersecurity coverage, helping businesses stay ahead of emerging threats. With AI-driven detection and centralized visibility, TELECO enables faster incident response and real-time threat mitigation across all major attack surfaces. By leveraging Barracuda’s advanced XDR platform with SentinelONE, businesses can achieve a higher level of security without the complexity of managing it internally.

Who Can Benefit from AI-Powered XDR

Businesses handling sensitive data, such as financial institutions, healthcare providers, law firms, and e-commerce platforms, can greatly benefit from TELECO’s AI-Powered Extended Detection and Response (XDR). Cyberattacks are becoming more sophisticated, and managing security in-house can be overwhelming and costly. By partnering with TELECO, businesses gain access to a 24/7/365 Security Operations Center (SOC) and advanced threat detection powered by AI, ensuring real-time monitoring and faster response to potential threats. TELECO’s expertise reduces the burden on internal IT teams, strengthens overall security posture, and provides peace of mind, allowing businesses to focus on growth and operations without the constant worry of cyber threats.

DATA PROTECTION SERVICES

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DISASTER RECOVERY & BUSINESS CONTINUITY SOLUTIONS

What’s the cost of not having disaster recovery services? Technological failures happen and just like a natural disaster, you must have a continuity plan. Your data needs to be properly backed up—both on premise at your place of business and off-site in a cloud environment. Our team will help you build the right backup solution, implement it properly with monitoring and notifications, and resolve issues as they occur.

TELECO partners with Barracuda Networks, Datto, and Axcient for several options in Business Continuity and Disaster Recovery (BCDR).  Each with flexible, secure solutions that ensure reliable backup and disaster recovery for businesses of all sizes. Whether you choose Direct-to-Cloud, or Appliance-Based Deployment, TELECO provides seamless protection for critical data across Windows, VMware, Linux, MacOS, and public cloud.

BARRACUDA CLOUD-TO-CLOUD FOR MICROSOFT 365

Streamline your Microsoft 365 subscription management and protect your data with secure cloud backups. TELECO offers comprehensive backup for Microsoft Teams, Groups, Exchange, SharePoint, OneDrive, OneNote, and Entra ID data through Barracuda Cloud-to-Cloud Backup. With advanced search, you can quickly find and restore the exact data you need, ensuring seamless protection and recovery.

Enhanced Security and Performance

Protect your business from ransomware and cyberthreats with secure, encrypted backups featuring role-based access control and malware detection on restore. Our cloud-native solution ensures that your Microsoft 365 data stays within the same network for improved performance and instant scalability.

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EMAIL SECURITY SERVICES

Spam, ransomware, and phishing are very real threats—and the primary way they get into your system is by email. As an added layer of security and protection, we offer Barracuda Email Protection on a low cost per user licensing. Spend more time on important things and less time and money managing your email platforms.

Our AI-powered email security solution provides comprehensive protection against advanced threats, including phishing, impersonation, and ransomware. Seamlessly integrated with your cloud-based email platform, it enables real-time threat detection and response. This simplifies deployment and ensures effortless management, giving you peace of mind that your email communications are secure and protected from evolving cyber threats.

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TOTAL EMAIL SECURITY: ADVANCED THREAT PROTECTION

  • Spam, Malware, and ransomware protection
  • AI powered detection and response
  • Impersonation Protection (Phishing and BEC -business email comprise)
  • Account Takeover Protection
  • Automated Incident response
  • Attachment sandboxing
  • Email encryption and Email continuity
  • Cloud Archiving
  • Data loss prevention
  • DMARC (Domain Fraud Protection)
  • Unlimited Microsoft 365 backup

MICROSOFT PARTNER & CLOUD SOLUTION PROVIDER

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CLOUD SERVICES

Cloud services are designed to meet the needs of its users. From cloud-based servers and desktops to cloud storage and backups, TELECO can provide scalable solutions that will work for your business. Cloud computing has become one of the best ways for businesses to securely work from anywhere, at any time.

Benefits of Cloud Computing:

  • Convenience
  • Scalability
  • Low costs
  • Security
  • Anytime, anywhere access

Microsoft Office 365 is a cloud-based subscription service that brings together the best tools for the way people work today. By combining best-in-class apps like Excel and Outlook with powerful cloud services like OneDrive and Microsoft Teams, Office 365 lets anyone create and share anywhere on any device.

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VIRTUAL CIO SERVICES & CONSULTING

Virtual CIO (vCIO) services and consulting help businesses navigate complex technology decisions and drive strategic growth. Our vCIO services provide expert guidance on IT infrastructure, cybersecurity, cloud solutions, and digital transformation — without the need for a full-time executive. TELECO’s experienced consultants work closely with your team to assess your current systems, identify opportunities for improvement, and implement tailored solutions that align with your business goals.

With TELECO’s Virtual CIO services, businesses gain access to high-level IT strategy and ongoing support at a fraction of the cost of an in-house CIO. We provide proactive monitoring, risk management, and technology roadmaps to keep your business competitive and secure. Our vCIO services empower businesses to make informed decisions, optimize technology investments, and ensure seamless scalability as business needs evolve.

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MANAGED WORKPLACE SERVICES for ENDPOINTS / SERVERS

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FULLY MANAGED IT SERVICES SUITE

A proactive approach to technology and infrastructure management. We’ll worry about technology, so you can focus on your business.

If there’s one certainty in IT, it’s that things are uncertain. Computers crash, software doesn’t work as it should, and problems occur. And when they do, the way that you respond can be the difference between a minor hiccup and a full-blown business interruption. Are you leaving IT to chance?

Our fully managed IT services suite is designed to provide you with 24/7 peace of mind, freeing you to focus on driving your business forward. We monitor your systems, apply patches, protect against viruses, ensure backups are performing successfully, and more. We make sure the little problems do not become big ones.

MANAGED WORKPLACE

TELECO’s Managed Workplace Services, powered by Barracuda, provide comprehensive remote monitoring and management (RMM) of physical workstations and servers. This powerful, security-focused solution offers real-time monitoring, task automation, and automated patch management for Microsoft and third-party software. With our integrated AI-Powered Endpoint Detection and Response (XDR) and cloud backup, TELECO ensures that your IT infrastructure remains secure, up-to-date, and running smoothly.

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MANAGED VIRTUAL WORKPLACE

TELECO’s Managed Virtual Workplace, powered by Microsoft Azure, streamlines cloud server and workstation management for Azure Virtual Desktop (AVD) and Windows 365. This solution enables fast and efficient deployment on new virtual workstations and servers. With seamless integration with Microsoft Defender, Exchange, SharePoint, OneDrive, and Intune, TELECO’s Managed Virtual Workplace ensures a secure, scalable, and fully optimized virtual environment.

By partnering with TELECO, businesses benefit from enhanced security through proactive threat detection and resolution. The automated patch management and task automation features reduce downtime and improve overall system performance. With TELECO’s expert team managing your IT environment, you can focus on business growth while knowing your systems are protected and optimized.

MANAGED WIRELESS NETWORKS

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TELECO Inc. offers cutting-edge Cloud-Based Wireless Network Management designed specifically for surveillance networks, hotels, villas, big houses, and small offices. Our solution provides seamless and efficient management for small businesses and surveillance networks, delivering essential features without complexity and extra costs. With Zero-Touch Provisioning (ZTP), there’s no need to unbox or manually configure the system — the setup process is fast and automated, saving valuable time and resources. This makes it easy for businesses to maintain a reliable and secure network without needing technical expertise on-site.

Our Cloud-Based Network Management allows us to handle configurations and troubleshooting remotely, eliminating the need to send engineers to the customer site. With full on-site and remote management capabilities available through a user-friendly web interface, businesses can monitor and adjust network performance in real-time. This ensures optimal uptime, enhanced security, and simplified management — giving businesses the flexibility and control they need to operate efficiently.

Key Features:

  • Cloud-Based Network Management
  • Designed for Surveillance Networks, Hostels, Villas, Big Houses, and Small Offices
  • Perfect for Small Businesses and Surveillance Networks Requiring Essential Features Without Complexity and Extra Costs
  • Zero-Touch Provisioning (ZTP) Without Unboxing
  • Remote Configuration – No Need for On-Site Engineers
  • Full On-Site/Remote Management via Web Interface
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MANAGED SECURITY AWARENESS TRAINING

Managed Security Awareness Training, powered by Barracuda, helps businesses enhance their defense against security threats. This comprehensive training solution allows businesses to simulate real-world email threats using a library of templates sourced from Barracuda’s extensive threat database. By exposing users to the latest phishing and cyberattack techniques, businesses can identify vulnerabilities and improve overall security awareness. This proactive approach helps employees recognize and respond to threats, reducing the risk of breaches and data loss.

With TELECO’s Managed Security Awareness Training, businesses receive detailed insights into user behavior, helping to assess security risks and refine training strategies. The platform offers a variety of engaging and customizable training content designed to meet your company’s specific needs. By educating employees on how to spot and avoid threats, businesses can build a more resilient and security-conscious workforce, ultimately reducing the risk of costly cyberattacks.

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BARRACUDA TECHNOLOGIES.

Protect your business and assets with cloud generation Barracuda technology.

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MANAGED IT SERVICES BY TELECO

TELECO’s managed IT services work hand-in-hand with our managed service offerings for non-IT technologies (voice-video-access). With so many different products and services now running on a business’s network, our expert team can help with cost-savings and improvement in business continuity.

GET STARTED NOW & REQUEST INFORMATION

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ORGANIZE YOUR INFRASTRUCTURE WITH TELECO STRUCTURED CABLING

It takes a lot of work to open a new company, start up a new business or update an existing infrastructure. You worry about everything from needs assessment and surveys to specifications as well as telephone and network cabling. Then there’s project management, code inspections, logistics and more.

At TELECO, we specialize in infrastructure design and implementation. Our certified technicians can assess your new or existing location and plan the layout of all your cabling to support any new system you are deploying. From retail, multi-location chains all working together to a simple upgrade of your existing telephone and network cabling, we do it all!

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